Privacy Policy

Effective Date: February 1st 2023

Homepros, also known as Home Pros LLC, respects your privacy and is committed to protecting your personal information. Homepros is a brand name of Home Pros LLC.


Homepros ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you sign up for and receive SMS communications from us.


1. Information We Collect

When you opt in to receive SMS messages from us, we may collect the following information:

  • Your name
  • Your phone number
  • · Any other information you provide during the sign-up process


2. How We Use Your Information

We use the information we collect to:

  • Send appointment reminders, order updates, promotions, and other relevant business communications
  • Respond to customer inquiries and provide support
  • Improve our services and customer experience


3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

  • With service providers who help us send SMS messages
  • When required by law or to protect our legal rights


4. Your Choices and Opt-Out

You may opt out of receiving SMS messages at any time by replying STOP, CANCEL, or UNSUBSCRIBE to any message you receive. Once you opt out, you will no longer receive SMS communications from us. If you need assistance, you can contact us at support@hpros.com. Text HELP for assistance.


5. Data Security

We take reasonable precautions to protect your personal information. However, no data transmission over the internet or SMS is completely secure. By using our SMS service, you acknowledge and accept these risks. We take explicit measures to prevent unauthorized sharing of user data. We implement access controls to restrict data access to only authorized personnel. We conduct regular audits to ensure only authorized personnel can access any user data.


6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.


7. Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Email: Support@hpros.com

Phone: 800-202-8812

Website: Hpros.com

Terms & Conditions for SMS Communications

Effective Date: February 1st 2023

 

Homepros, also known as Home Pros LLC, respects your privacy and is committed to protecting your personal information. Homepros is a brand name of Home Pros LLC.



By opting in to receive SMS messages from Homepros (“Company,” “we,” “us,” or “our”), you agree to the following Terms & Conditions:

1. Consent to Receive Messages

By providing your mobile number and opting into our SMS service, you consent to receive text messages from Homepros, including but not limited to:

  • Appointment reminders
  • Service updates
  • Promotions and special offers
  • Customer service responses
  • Message frequency may vary based on user interaction and service requirements. Messages will be sent periodically based on user interaction.


2. Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Once you opt out, you will no longer receive SMS communications. If you experience any issues, you can contact us at Support@hpros.com. Or Text HELP for assistance.


3. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. You are responsible for any fees incurred from your mobile service provider.


4. Privacy Policy

We value your privacy and handle your personal information according to our Privacy Policy https://www.hpros.com/privacy-policy . We do not sell, rent, or share your phone number with third parties for marketing purposes. We take explicit measures to prevent unauthorized sharing of user data. We implement access controls to restrict data access to only authorized personnel. We conduct regular audits to ensure only authorized personnel can access any user data.


5. Supported Carriers

Our SMS service is supported by major mobile carriers, but delivery may be affected by factors beyond our control. We are not responsible for delays or undelivered messages.


6. Changes to Terms & Conditions

We may update these Terms & Conditions periodically. Continued use of our SMS services after updates constitutes acceptance of the revised terms.


7. Contact Information

For any questions or concerns regarding these Terms & Conditions, you may contact us at:

Email: Support@hpros.com

Phone: 800-202-8812

Website: Hpros.com